Return policy.
If you are not 100% satisfied with your purchase, you can return it within 10 days from the date of delivery.
To request a return shipping label, email returns@justpatriots.store. Following this, a fully insured free return label will be sent to you on your registered email address. Each customer is eligible for one free return label per order.
You cannot return or exchange products that are:
Damaged, modified or already worn by you.
Not listed on our website or specially crafted as per your request.
Repaired, re-sized or engraved by another jeweler.
All items must be returned along with the free gift(s) and any certificate(s) as provided in the original packaging. Once we receive your package, it will take up to 14 business days to process your return or exchange request. All returned items will be inspected by us, and additional charges may apply based on the condition of the items or the resolution selected by you. We will notify you of any such charges before processing your request.
If you choose to initiate returns after the completion of the 10-day return window, a 20% restocking fee will be charged. Such returns will not be eligible for a free return label. You will be responsible for shipping the items back to the provided address. To request a return shipping label, please get in touch with us via email at returns@justpatriots.store.